[BRIGHT SERVE] Privacy Policy

User and Privacy Policy

Last Updated: July 2, 2024

This privacy policy describes our policies and procedures for collecting, using, and disclosing your information when you use the service, and informs you of your privacy rights and how the law protects you.

We use your personal information to provide and improve our services. By using the service, you agree to the collection and use of information in accordance with this privacy policy. This privacy policy was developed with the assistance of the following organizations

Explanation and Definition

explain

A single character with its first capital letter has a meaning defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in singular or plural form.

definition

In terms of this privacy policy:

  • accountA unique account established for you to access our services or a portion of our services.

  • application Refers to the software programs provided by our company[BRIGHT SERVE]。

  • company (referred to as "our company", "we", "us" or "our" in this agreement) refers to [BRIGHT SERVE], and address information can be viewed through the application.

  • country Refers to: Hong Kong Special Administrative Region of China

  • device Refers to any device that can access services, such as computers, mobile phones, or digital tablets.

  • personal data Any information related to identified or identifiable individuals.

  • service Refers to the application program.

  • Service providerRefers to any natural or legal person who processes data on behalf of the company. Refers to third-party companies or individuals employed by our company to promote our services, provide services on behalf of our company, perform services related to our services, or assist our company in analyzing the usage of our services.

  • Using data Refers to automatically collected data, generated through the use of services or from the service infrastructure itself (such as the duration of page access).

  • you Refers to individuals accessing or using services, or companies or other legal entities representing such individuals accessing or using services (if applicable).

Collect and use your personal data

Types of data collected

personal data

When using our services, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. Personal identification information may include but is not limited to:

  • e-mail address

  • First name and surname

  • Phone number:

  • Address, state, province, postal code, city

  • Using data

Using data

When using the service, usage data will be automatically collected.

The usage data may include the Internet Protocol address (such as IP address) of your device, browser type, browser version, pages of our services you visit, time and date of your visit, time spent on these pages, unique device identifiers, and other diagnostic data.

The usage data may include the Internet Protocol address (such as IP address) of your device, browser type, browser version, pages of our services you visit, time and date of your visit, time spent on these pages, unique device identifiers, and other diagnostic data. When you access services through mobile devices, we may automatically collect some information, including but not limited to the type of mobile device you use, the unique ID of your mobile device, the IP address of your mobile device, your mobile phone operating system, the type of mobile Internet browser you use, the unique device ID and other diagnostic data.

We may also collect information sent by your browser when you visit our services or access the services through your mobile device.

Information collected when using the application

When using our application, in order to provide the functionality of our application, with your prior permission, we may collect:

Image information
  • [BRIGHT SERVE] It will read and transmit image information to enable avatar modification function, and the collected images will be used for user profile storage

We use this information to provide our service functionality, improve and customize our services. This information may be uploaded to the company's servers and/or service provider's servers, or it may only be stored on your device

You can enable or disable access to this information at any time through your device settings

The use of your personal information

The company may use personal information for the following purposes:

  • Provide and maintain our services, including monitoring the usage of our services

  • Manage your account:Manage your registration as a service user.. The personal information you provide allows you to access different functions of the services that can be used as a registered user

  • To fulfill the contract: The establishment, compliance, and commitment of the purchase contract for the products, goods, or services you purchase, or any other contract signed with us through the services

  • Contact you:When necessary or reasonable, contact you through email, phone, SMS, or other equivalent forms of electronic communication, such as push notifications about updates to mobile applications or information communication related to features, products, or contract services (including security updates) for their implementation.

  • We provide you with news, special offers, and general information similar to other products, services, and events that you have purchased or inquired about, unless you choose not to receive such information

  • Manage your requests:Attend and manage your requests to us.

  • For business transfers:We may use your information to evaluate or carry out mergers, divestitures, reorganizations, reorganizations, disbandments, or other sales or transfers of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, where the personal information we hold about our service users is considered a transferred asset.

  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional activities, and evaluating and improving our services, products, services, marketing, and your experience.

We may share your personal information in the following situations:

  • With service providers:We may share your personal information with service providers to monitor and analyze the use of our services and contact you.
  • For business transfer: We may share or transfer your personal information when merging with other companies, selling company assets, financing or acquiring all or part of our business, or during negotiations
  • With affiliated companies:We may share your information with our affiliated companies, in which case we will require these affiliated companies to comply with this privacy policy.. Affiliated companies include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or jointly control with us
  • With Business Partners:We may share your information with our business partners in order to provide you with certain products, services, or promotional activities.
  • With other users:When you share personal information or interact with other users in public areas in other ways, all users may view this information and it may be publicly distributed externally.
  • With your consent: With your consent, we may disclose your personal information for any other purpose.

Keep your personal data

Our company will only retain your personal information for the time required for the purposes specified in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (such as if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies

The company will also retain the data for internal analysis purposes. Data usage is typically retained for a short period of time, unless the data is used to enhance security or improve the functionality of our services, or we have a legal obligation to retain longer data

Transfer of your personal information

Your information (including personal data) will be processed at the company's operational office and any other location where the parties involved in the processing are located. This means that the information may be transmitted and stored on computers located outside of your state, province, country, or other government jurisdiction, where data protection laws may differ from those in your jurisdiction

By agreeing to this privacy policy and subsequently submitting such information, you agree to the transfer

Our company will take all reasonable and necessary measures to ensure that your data is processed securely and in compliance with this privacy policy, and will not transfer your personal information to any organization or country unless there are sufficient control measures, including ensuring data security

Delete your personal data

You have the right to delete or request our assistance in deleting the personal information we have collected about you

Our service may enable you to delete certain information about you from the service

You can update, modify, or delete your information at any time by logging into your account (if available) and accessing the account settings section that allows you to manage your personal information. You can also contact us to request access, correction, or deletion of any personal information you provide to us

However, please note that we may need to retain certain information when we have a legal obligation or legitimate basis

Expose your personal data

Business Transactions

If the company is involved in mergers, acquisitions, or asset sales, your personal information may be transferred. We will notify you before your personal information is transferred and subject to different privacy policies

Enforcement

In some cases, if required by law or in response to effective requests from public institutions such as courts or government agencies, companies may need to disclose your personal data

Other legal requirements

We may disclose your personal data in good faith and believe that such actions are necessary for the following purposes:

  • Comply with legal obligations
  • Protect and defend the rights or property of the company
  • Prevent or investigate potential inappropriate behavior related to services
  • Protecting the personal safety of service users or the public
  • Avoiding legal liability

The security of your personal information

The security of your personal information is important to us, but please remember that no network transmission or electronic storage method is 100% secure. Although we strive to protect your personal data in commercially acceptable ways, we cannot guarantee its absolute security

Children's Privacy

Our service is not aimed at anyone under the age of 13.. If we discover that we have collected personal data from anyone under the age of 13 without parental consent, we will take measures to remove that information from our servers

If we need to rely on consent as a legal basis for processing your information and your country/region requires parental consent, we may require your parents' consent before collecting and using that information

Links to other websites

Our services may include links to websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party website. We strongly recommend that you review the privacy policies of every website you visit

We have no control over the content, privacy policies, or practices of any third-party websites or services, and do not assume any responsibility

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting a new privacy policy on this page

Before the change takes effect, we will notify you via email and/or a prominent notice on our service, and update the 'last update' information. The date is located at the top of this privacy policy

We suggest that you regularly review this privacy policy to stay informed of any changes. The changes to this privacy policy will take effect upon publication on this page

Contact Us

If you have any questions about this privacy policy, you can contact us at: